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Store Policy

Customer Care

Welcome to Bareo, an online store for healthy pet treats and customized pet products based in Toronto. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

  1. Products: We offer a variety of healthy pet treats and customized pet products. We strive to provide accurate descriptions and images of our products on our website, but we cannot guarantee that the product descriptions or images are accurate, complete, or error-free. We reserve the right to change or discontinue any product at any time without notice.

  2. Ordering: To place an order on our website, you must be at least 18 years old or have the permission of a legal guardian. By placing an order, you agree to pay the full amount of the order, including any applicable taxes and shipping fees. Once you have placed an order, you will receive an order confirmation by email. We reserve the right to cancel or refuse any order for any reason.

  3. Payment: We accept payment by credit card or PayPal. Payment is due at the time of order placement.

  4. Shipping: We ship our products to addresses in Canada and the United States. Shipping costs vary depending on the size and weight of the order, as well as the destination. We strive to ship orders as quickly as possible, but we cannot guarantee delivery dates. Once the order has been shipped, we will provide you with a tracking number.

  5. Returns: If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. We will provide you with instructions for returning the product. The product must be returned in its original condition, and you will be responsible for any shipping costs associated with the return.

  6. Privacy: We respect your privacy and are committed to protecting your personal information. We collect and use your personal information only for the purposes of processing your order and improving our website. We will not share your personal information with third parties unless required by law.

  7. Intellectual Property: All content on our website, including text, images, and logos, is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or display any content from our website without our prior written consent.

  8. Limitation of Liability: Bareo is not liable for any damages arising from the use of our products or our website. In no event shall Bareo be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website.

  9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the province of Ontario and the laws of Canada applicable therein.

  10. Changes to Terms and Conditions: We reserve the right to change these terms and conditions at any time without notice. The current version of these terms and conditions will always be available on our website.

Thank you for choosing Bareo as your source for healthy pet treats and customized pet products!

Privacy & Safety

Bareo is committed to protecting your privacy. This privacy policy describes how we collect, use, and protect your personal information.

  1. Information Collection: We collect personal information such as your name, address, email address, and payment information when you place an order on our website. We may also collect information about your pet, including its breed, age, and health, to help us provide customized products and services. We may collect information automatically when you visit our website, such as your IP address, browser type, and operating system.

  2. Information Use: We use your personal information to process your orders, communicate with you about your orders, and provide customer service. We may also use your personal information to improve our website and products, and to send you promotional materials about our products and services.

  3. Information Protection: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption and secure server technology to protect your payment information. We restrict access to your personal information to employees and contractors who need to know that information in order to provide products or services to you.

  4. Information Sharing: We may share your personal information with third-party service providers who assist us with payment processing, shipping, and marketing. We may also share your personal information with government agencies or law enforcement officials if required by law.

  5. Cookies: We use cookies on our website to enhance your user experience and to collect information about how our website is used. You may disable cookies in your browser settings, but this may affect your ability to use our website.

  6. Information Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

  7. Information Access and Correction: You may access and correct your personal information by logging into your account on our website. You may also request that we delete your personal information, but we may be required to retain certain information for legal or accounting purposes.

  8. Children's Privacy: Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

  9. Changes to Privacy Policy: We reserve the right to change this privacy policy at any time without notice. The current version of the privacy policy will always be available on our website.

If you have any questions or concerns about our privacy policy, please contact us at bareopets@gmail.com.

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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